Do you want Powerful Personal Relationships with clients?
85% of your success will be determined by your ability to communicate effectively with others.
You can learn to be influential and persuasive just by practicing the techniques used by good communicators.
Smart leaders value relationships more than transactions. While good transactions remain important, in today's world the
client will demand even better relationships and that will determine loyalty.
A positive personal relationship with your clients will give you the winning edge in a competitive industry.
Do you need to “connect” better with your clients?
Do you need to handle negative and aggressive interactions calmly and positively?
Want to develop powerful listening skills?
This course is aimed at giving participants the tools to handle face-to-face communication confidently and successfully.
This two-part course gives a unique insight into the power of persuasive communication by a professional
presenter who has had exposure to the best communicators in the business.
The course consists of theory and practical modules.
COURSE SKILLS OUTCOMES
Understand the power of building positive personal relationships with your clients.
Build rapport and “connect” with people
Implement powerful listening skills
Communicate in a clear and simple language style
Handle aggressive and negative attitudes
Understand credible image projection
Power dress and grooming
Personal Branding
PRACTICAL MODULE
Each participant receives on camera training. In personalized role-playing scenarios, they are given a
comprehensive one-on-one evaluation of content and guidance on how to improve their communication style.
WHO SHOULD ATTEND?
Anybody who needs to communicate effectively in the work environment.
DATES AND VENUES
These courses are run at the client’s premises to facilitate convenience.
